Palladium Card

It’s a process that I go through every year for each of my credit cards – the annual retention call. I throw on my most innocent sounding voice, and call the number on the back of the card. “Hello, I just noticed that the annual fee was billed and I’d like to cancel my credit card.” That sentence usually triggers a “WAIT STOP!” type of response from the customer service representative, and a couple minutes later I’m walking away with some free points or a statement credit.