Crediting Virgin America Flights to Singapore Krisflyer

Crediting Virgin America Flights to Singapore Krisflyer

In addition to its Star Alliance partners, Singapore Airlines has five additional airline partnerships that allow you to earn Singapore Krisflyer miles for flights taken with those partners:

  • JetBlue
  • Virgin America
  • Virgin Atlantic
  • Virgin Australia
  • Vistara

It’s usually helpful to know exactly how many miles you would earn on each of those airlines, based on your fare class. But the link on that site simply takes you to each partner’s homepage. So for reference, here are direct links to the earning charts for JetBlue and for all the others.

 

JetBlue flights don’t credit automatically

If an airline is going to advertise a partnership with another airline, at a minimum I would expect them to have a process to automatically credit miles for flights flown with that partner.

However, it doesn’t appear that this doesn’t exists in the case of JetBlue. I have ultimately been able to receive miles for all JetBlue flights, but it was been a long manual process in each instance.

 

But Virgin America does

The good news is that after sweating it out for over a month, my recent Virgin America flight did indeed credit automatically to my Krisflyer account.

singapore-krisflyer-virgin-america-credit-miles

The timing still left something to be desired, although in fairness they are transparent about how long it make take:

*Please allow up to four to six weeks for your KrisFlyer miles earned on Virgin America flights to be credited to your account.

In fact, it took so long I probably would have forgotten to follow-up if this had not posted automatically. Ultimately I had to wait about 5 weeks, so it appears that they take the approach of setting the bar low, and then over-delivering!

Bottom Line

It’s great to see that the Virgin America partnership with Singapore Airlines Krisflyer is setup to automatically credit flights taken on the partner airline. Given that my recent American Airlines flights credited in less than 12 hours, a 4-6 week turnaround time seems ridiculous in today’s age and I’d like to see the process sped up over time.

But this is still an improvement over the JetBlue situation, and as a starting point, hopefully some process improvements are in the works there.

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